I'm able to guarantee you that This can be the worst flight I've had in my complete everyday living. My mom and husband the two agree. We fly all around the place and therefore are not new to touring. In general it had been simply a horrible experience. We expert racism, incompetence and more than labored and irritable staff.
I'll say she(AA) identified a later flight for me on A further airline,which I so appreciated,but she definitely might have far more pleasant in working with me.
You will find there's middle aged African American woman with a brief hair cut and glasses at your Philadelphia Airport site who refused to provide me her full name when I requested it on account of her despicable Angle. She last but not least instructed me her title was “D” and hid her name badge as she mentioned this. “D” would not have earned a career in purchaser service and particularly not in your first class sign in space where I encountered her. As I rushed previous the lengthy TSA line for the self service ticketing counter with only 40 minutes until eventually my flight departed I used to be satisfied to discover there was a totally free kiosk. I began to retrieve my reservation and midway by this method “D” walked as many as me and claimed “That is for top quality travellers only” I seemed up within the display screen confused since there wasn’t any signal or indicator the kiosks had been first class kiosks and On top of that I questioned how “D” realized I was or was not first-class and why she would make such an assumption. I replied “Excuse me?” “D” condescendingly stated “These kiosks are for first-class passengers only”.
I needed to Allow you recognize of an outstanding younger female you've got Doing the job for yourself at Dallas-Ft. Worth airport. Her identify is Nyanina Kong, and she or he goes because of the name of Nina.
I just needed to say “thank you” for our pleasant knowledge with American Airways on our latest Las Vegas journey! All the things went easily and by the due date.
I had been overcharged for a 3rd piece of baggage on a global excursion United states to Uruguay. I've tried using working with the website e mail to test to get a refund; no response.
I'm pretty unsatisfied together with your buyer service!!! I believe it had been more affordable for you To do that to me than to operate the flight which i was originally on, since the flight was not entire.
I’m extremely unhappy that the Airline has interjected its company within a socio-political issue regarding the latest Invoice signed into regulation by our Governor. What you've interpreted as “discrimination” against the LGBT Neighborhood is actually a Invoice ensuring “equivalent legal rights” for all.
Stranded in San Diego, CA. Attempted to get in touch with buyer relations amount, but Online page lists the same amount as cargo selection. Is this in order to avoid telephone phone calls. Waited over two hours for just a return phone from reservations.
I used to be on maintain with reservations various occasions for very extended amounts of time. 1 AA reservations and a single agent told me it would Charge me an extra $189.00 to fly out up coming early morning then mentioned that flights had been booked next working day.
I have a request reference variety 14716375252 from the journey taken final Nov. I wish to know the businesses response.
Last month, I traveled on American Airways from Portland, Maine to Washington, DC. I am able to’t show you enough about the wonderful service I acquired. I asked for a wheelchair for equally airports and also the chair and attendants had been correct there and went higher than and further than the decision to duty.
My daughter And that i flew to Barbados for my friend”s funeral on Jul 23rd. We experienced a disservice and over the return flight, we were being pressured to wait about an hour for any wheelchair. It was irritating, and as an individual with cardiac wellness, it had been fairly Terrifying.
Hello American Airways, I don’t Imagine it really is healthy to carry it in: So I'd the worst encounter ever, flying this time in the course of my trip to New York on see this website 1169 flight DFW LGA five/eight/sixteen. To start with, I'd seat 22A or a thing, and instantly I'm sent right down to The underside from the aircraft to seat 30. I don’t know the quantity of trips the airplane experienced amassed, but I really need to explained which i could not do anything but anticipate the trip to finish to vomite (the scent was Awful) couldn't try to eat, as well as slumber whatsoever- And that i was not the one one particular struggling from that. As well as, I realize that you had new coaching flight attendants on board, but was also the pilot?